Consumer - Contact


By completing this web form, you acknowledge and consent to the following terms and conditions:

• You have completed all of the fields correctly. 

• You are the owner of the account or an authorized representative. 

• You have provided your personal email address and/or personal phone number and neither is maintained by your employer.

• We cannot guarantee the security or privacy of confidential information when communicating by email or text.

• Some restrictions may prevent us from responding to your inquiry by your preferred method of communication or responding at all. You may call us during the hours of 8am - 5pm to speak to a representative or you may call us anytime and speak to our chatbot, Alex.

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Phone

217-423-3418 or 800-535-6224

Text MCCI to 53676 to receive account text messages from MCCI. Message frequency will vary. Message & data rates may apply. To opt-out of receiving messages, text STOP to any message MCCI sends you. If you need assistance, text HELP to 53676.